We are looking for a candidate who can assist our clients with their marketing campaigns and other efforts and help lead them strategically. The Account Manager will be someone who has relevant experience in digital marketing and who always stays abreast of industry developments. This role will be responsible for implementing and overseeing day-to-day activities for agency accounts to ensure we are delivering deliverables that are strategic and meet client expectations. He or she will be responsible for translating client key objectives into timelines, tasks and keeping a constant pulse on projects. In addition, Account Manager will manage the agency relationship with key clients and keep an eye on new business opportunities with existing clients to expand and enhance our relationship.
Serve as main point of contact and maintain client relationships
Stay current on industry best practices, and serve as the expert in the client's industry and marketing landscape
Prepare and present marketing plans and creative briefs
Lead client meetings and calls, ensure follow up and meeting notes are provided
Communicate with Managing Director on regular basis on account health, including profitability and client satisfaction
Responsible for account growth and profitability, managing time and budget for accounts and communicating with internal teams regularly on status
Ensure all deliverables are on-strategy, on-brand and meet client objectives before they are delivered to clients
Assists with day-to-day account problem solving
Reviews initial and revised job-level budgets and reviews appropriate job-level tracking reports
Collaborates with Managing Director to prepare annual client fee budget and to ensure budgets and forecasts are updated as needed
3-5 years of account experience, with the ability to form trusting and lasting relationships with clients and internal teams
Excellent communication skills, polished presentations skills and the ability to write long and short formats
Digital/interactive campaign experience required
Team player but can also work independently when needed
Ability to offer new and creative ideas to solve clients’ problems
Ability to prioritize and multi-task effectively
Please send a cover letter with your salary requirements and resume to firstname.lastname@example.org. Please include "Account Manager" in the subject line. No phone calls please. Should we determine that your background and experience meets our hiring needs, we will contact you with further instructions.
Carousel30 is an equal opportunity employer. We strongly support diversity in the workplace.